You have 7 days from the date of delivery to request a return. To be eligible for a return, your item must be:
- Unused and in the same condition that you received it
- In the original packaging with all tags attached
- Accompanied by the original receipt or proof of purchase
Non-Returnable Items
The following items cannot be returned:
- Items purchased on sale or clearance
- Perishable goods
- Items that have been used, washed, or damaged after delivery
- Gift cards
How to Initiate a Return
To start a return, please contact us at 0324-2621555 with your order number and reason for return. We will provide you with return instructions. Items sent back without first requesting a return will not be accepted.
Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within 5–7 Working days via the original payment method (cash on delivery orders will be refunded via bank transfer or EasyPaisa/JazzCash).
Exchanges
We only replace items if they are defective or damaged. If you need an exchange, contact us at 0324-2621555.
Shipping Costs
Return shipping costs are the responsibility of the customer unless the item is defective or we made an error. Original shipping charges are non-refundable.
Contact Us
For any questions about returns or refunds, please contact us at 0324-2621555
